The license behind Caesarspin Casino requires every player to be checked, so we complete it within 44 hours and keep your payout queue short.
Six short lines answer what the check is, who runs it and how long it takes.
The usual worry is a blurred photo or a rejected bill, and both are easy to avoid.
Caesarspin Casino keeps the list short, so nothing here is more than the license asks of us.
Your ID ran out. On the upload, the expiry date of your ID has already passed, so the check cannot confirm who you are today. Send a current photo ID that has not expired. Renew it first, then upload the new card.
The name does not match. On screen, the bill you sent shows another surname or street, so the check cannot tie the address to your profile. Upload a bill issued in your own name. Update the address in your profile first.
From blurred to readable. In the preview, the edges of the card are cut off and the text blurs, so nothing on it can be read. Lay the card flat in good light. Email a sharper copy to [email protected].
A short form on your screen asks where your money comes from before a payment leaves. Our licence from the Alcohol and Gaming Commission of Ontario (AGCO) / iGaming Ontario, number 71945727, requires that question, and it stays routine rather than a doubt about you.
Depending on your account, any of these may be requested by the verification team.
Once you finish this list, you will know exactly when to expect an upload request.
Useful the moment a message about documents lands in your inbox and you want the short version.
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